Insurers, brokers, loss adjusters and breach counsel need a forensic partner that answers the phone, controls cost, understands coverage and writes reports that settle claims rather than reopen them. That is what Aureon is built for.
Our practice serves the cyber insurance ecosystem across Europe, the Middle East and Africa. We act as an independent forensic and incident response provider on insurer panels, as a named vendor in policy wordings, and as the responder of choice for brokers advising insureds through a claim.
We understand the realities of a claim: first notification under pressure, reserving decisions made on partial facts, coverage questions that turn on timeline details, and the need for cost discipline without sacrificing rigour. Our reporting is structured for claims handlers, adjusters and counsel from the first update to the final report.
24/7 activation under pre-agreed rates and terms. Triage within hours, scoping calls with the claims handler and counsel, and a response plan sized to the loss.
Interim and final reports structured around the questions that matter for coverage: cause, timeline, data exposure, business interruption drivers, mitigation and reasonable costs.
Forensic reconstruction of outage duration, affected systems and recovery milestones, supporting adjusters and forensic accountants in quantifying the loss.
Technical assessments of prospective and renewing insureds: remote access, identity, backups, EDR coverage, patching and email security, reported in underwriting-friendly language.
Alerts on actively exploited vulnerabilities and exposure in an insurer's portfolio, so that underwriters and insureds act before a claim exists.
Support for brokers advising clients on incident preparedness, retainer structures, vendor selection and the evidence insurers will expect at claim time.
Evidence packages that establish third-party fault, supplier negligence or product failure where recovery actions are contemplated.
A single point of accountability for incidents spanning EU, UK, GCC and African operations, including local notification requirements and language coverage.
Claims handler or broker contacts the incident desk. A response lead is assigned and the insured is contacted within the hour.
Rapid assessment of what is affected and what is at stake, giving the insurer an early, evidence-based view to support reserving.
Forensic investigation, containment and recovery support with regular written updates to the claims team and counsel.
Final report, cost reconciliation against the approved budget, and recommendations that reduce the likelihood of a repeat claim.
Clear, usable outputs for executives, technical teams, insurers and regulators.
Yes. We do not resell security products and we have no incentive to recommend a particular platform. Our advice and reporting are driven by evidence and the needs of the claim.
Every engagement starts with a scoped budget tied to clear objectives. We report consumption against that budget, flag changes before they happen and avoid work that does not serve the investigation or the recovery.
Yes. Where counsel instructs us, we operate under their direction so that privilege can be asserted where available, and we keep technical and legal communications appropriately separated.
We operate across Europe, the Middle East and Africa, with particular depth in the EU, the UK and the GCC, and we coordinate local partners where in-country presence is required.
Attackers bought search ads for the word chatgpt, published fake Custom GPTs on the real ChatGPT domain and sent users to a counterfeit Cloudflare check that ends with a PowerShell command. The domain is no longer the signal. The instruction is.
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Sophos links a campaign it tracks as STAC4924 to the group behind Vice Society and Rhysida. The chain hides shellcode as English words, fetches its servers from a forum profile and leaves a Python tunnel on the host. No encryption has been seen yet, which is exactly the point.
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In September 2025 a single supplier's passenger handling system went down and three of Europe's busiest airports fell back to pen and paper. A year on, September 2026 brought a state government leak, a hypervisor exploit in ransomware hands and a transport group knocked offline. The pattern holds.
Read articleLooking for a panel-ready forensic partner in EMEA? Contact our insurance practice.